General Education and Explanations on Email
Server Information for Use with the Internet Service
Server Functions and Limitations
If you are currently having problems with your e-mail program and are
unable to send or recieve e-mails, feel free to make use of our Webmail.
This guide will assist you in configuring your e-mail application to
properly send and retrieve e-mail. It also contains general education.
There are specific help guides for the following e-mail applications:
Netscape Mail, Eudora
Mail, and Microsoft mail applications
(MS Exchange, Internet Mail, Outlook and Outlook Express). You may access
these specific help guides using the links on the left or by clicking
on their names.
Education and Explanations on Email
Electronic mail (e-mail) is a system used to send messages or files to
the accounts of other Internet users. As an Internet user you have access
to receiving and sending e-mail to any person that has e-mail access.
E-mail is similar to regular postal mail in that e-mail is sent to your
own private mailbox for you to retrieve when you check your mail. Once
the -email is downloaded you can keep it on your PC until you decide to
delete it. To send and receive e-mail you also need to have an address,
just like postal mail. This address is called an e-mail address and is
in the format of userid@domain (both userid and domain were assigned when
you were registered). Using this e-mail address you can transmit and receive
messages to people around the world in the matter of seconds.
Information for Use with the Internet Service
User name: All lowercase - you must append @asis
to your username to logon, thus: username@asis
Password: Your password is case sensitive, upper and lower case are different.
Email: your Email address is email@example.com
Your incoming mail or POP server is mail.asis.com
Your outgoing mail or SMTP server is mail.asis.com
Your DNS servers are:
Secondary (for 943/923 numbers): 220.127.116.11
Secondary (for 56k numbers): 18.104.22.168
For access numbers throughout California, The United States, and parts
of Canada please view our numbers page here.
Functions and Limitations
POP3 (Incoming) Mail Server- (Post Office Protocol)
The POP server stores your e-mail. E-mail resides on this server until
you download and delete the mail using e-mail software. You can access
your mail through any Internet service with a properly configured e-mail
program. You have a limit of 10MBs of storage in your public directory,
including the mailbox.
SMTP (Outgoing) Mail Server- (Simple Mail Transfer Protocol)
The SMTP server allows you to send your e-mail through the Internet. When
you set up your software to send e-mail it will send e-mail to this server
which in turn routes your e-mail to the destination. You must dial into
our service first before using this server (use of the serve is limited
to our dial service). Also you can not specify more than 120 recipients
on a single e-mail message. All these limitations are designed to prevent
abuse of the service. General Set up Information for any E-mail Software
Package The following items are all that is necessary to setup your e-mail
software to send and receive e-mail. All other settings in your software
are preferences that can be explored at your leisure, features including
address books, layouts, etc. The helpdesk supports the mail servers and
not individual e-mail software.
1.Getting to the Application Server Settings
Start the e-mail application you would like to use. Locate and start the
server settings of the mail program. It may be referred to as network
settings and should contain fields for the POP3 (Incoming) and SMTP (Outgoing)
2.Setting up for Incoming Mail
a.To successfully retrieve e-mail you only need three settings:
1.POP3 (Incoming) Mail Server - mail.asis.com
2.POP3 E-mail Username
b.Type mail.asis.com in the POP3 (Incoming)
Mail Server field.
c.Type your E-mail username in the Username field.
d.Type your Password in the E-mail Password field. (If there is not a
password field you may be prompted for it before downloading).
e.Once the POP Server, Username and Password are supplied you are ready
to download your mail.
3.Setting up for Outgoing Mail
a.To successfully send your e-mail you only need two settings:
1.SMTP (Outgoing) Mail Server - mail.asis.com
2.E-mail Address- firstname.lastname@example.org
b.Type your SMTP Server in the SMTP (Outgoing) Mail Server field.
c.Type your E-mail Address in the Reply to and/or Email Address field.
d.Once the SMTP Server and E-mail address are supplied you are ready to
send your mail.