Macintosh Help Guide
Setting up Open Transport or MacTCP
Setting up your Macintosh Internet Dialer
To set up a Macintosh machine for the Internet you must obtain and configure
a TCP/IP application (Open Transport or MacTCP). You must also obtain
and configure an Internet dialer. If you are having connection problems
you should first verify your TCP/IP settings and dialer settings. A Macintosh
Internet access kit is provided.
To find your System version, make sure you are in the Finder (click the
desktop to activate the finder). Go to the Apple Menu Items (the Apple
in your menu bar) and choose "About This Macintosh..." or "About This
Computer..." This will bring up a dialog box with your current system
up Open Transport or MacTCP
Apple has developed two different TCPIP software programs. The newest
package is termed Open Transport or just TCP/IP
(preinstalled on Systems 7.5.3 and higher). MacTCP or Classic Networking
is the older package that has always been available from Apple. You can
only use one of these packages at any given time (if installed, the Network
Software Selector can change between these two programs). If you are using
Open Transport, it is strongly suggested that you use version 1.1 or higher
(to find the version, open TCP/IP, click File and then Get Info). Proceed
to the setup instructions for the software application you are using:
1.Setting Up Open Transport (TCP/IP)- skip if using MacTCP:
a.Click the Rainbow Apple, then Control Panels and select TCP/IP.
b.Enter the following settings for TCP/IP:
Connect Via: Your Dialer Name
Configure: Using PPP Server (if using v1.0 of TCP/IP, use bootp but v1.1
is strongly recommended).
Starting Domain: asis.com
Name Servers: Your DNS Servers (The default Internet name servers are
(The default Internet name servers are 188.8.131.52
and 184.108.40.206(for 943/923 numbers)
or 220.127.116.11(for 56k numbers)
IP Address, Subnet Mask, Router Address, Ending Domain and Search Domains
should be blank or supplied by server.
c.Close out TCP/IP and restart your machine.
2.Setting Up MacTCP (Classic Networking)- skip if using Open Transport:
a.Click the Rainbow Apple, then Control Panels and select MacTCP.
b.Highlight your dialer name (i.e. PPP) and click More...
c.Enter in the following information:
Obtain Address: Server
Subnet Mask: 255.255.255.0 (To modify
drag the bar)
IP address: Your DNS Servers (The default Internet name servers) are 18.104.22.168
and 22.214.171.124 (for 943/923 numbers)
or 126.96.36.199 (for 56k numbers)
Leave the rest of the settings at their default values.
d.Click OK and restart your machine.
e.Leave the rest of the settings at their default values.
up your Macintosh Internet Dialer
There are many Mac dialers that are available including: FreePPP, PPP,
MacPPP (ConfigPPP), and InterSlip. Most settings will be left at their
default values. When using PPP, the username is your login name or Your
If are using System 7.6.1 through OS8 or Open Transport v1.1.2 and higher
you can use the built in dialer termed PPP. Apple advises that there may
be possible problems and conflicts with ConfigPPP running on OS8. We suggest
you set up the built in PPP to connect. Configure your Internet Dialer
and TCP/IP software to connect to the Internet. If you have any further
problems continue to the troubleshooting section.
1.Verify your TCP/IP and Dialer Settings:
Macintosh machines usually have a simple setup procedure. It is important
to verify you have the correct software installation. If you are using
OS8 obtain the OS8 setup guide. Obtain the appropriate dialer setup guide
if needed as well. Most problems relate to modem and/or software issues.
2.Verify your Modem Initialization Commands:
Every modem brand and model are different and use different commands to
setup your modem to connect to another modem.
The commands are written and combined into a modem initialization (init)
string. In order to determine the correct modem
string we suggest you try some of the default modem commands below or
contact your modem manufacturer for a suggested
modem initialization string.
Default Modem Strings (for the field "modem init"):
AT&F1W1S95=44 (For the Global Village TelePort Platinum)
3.Verify your Modem is not Software Error Correcting:
If the above strings do not work, there is a strong possibility that your
modem model is Software error correcting (many Mac modems are software
error correcting). Software Error Correcting modems do not have error
correction protocols built in (meaning they require the computer to process
this). Hardware Correction is required by our service and it stabilizes
and increases the connection performance. To find out if your modem is
software error correcting you will have to call and ask your modem manufacturer.
Since Global Village TelePort Gold II modems are so popular we have found
information on this modem:
GLOBAL VILLAGE GOLD II MODEM- Will work with the modem command AT&F or
AT&F1 unless you have the Software error correcting model. Contact Global
Village and request the upgrade. The upgrade is Software Drivers that
emulate hardware error correction. Many times the modem will still give
unreliable performance even with this update.
4.Verify your Modem has the Latest Firmware Updates:
If your modem is hardware error correcting verify you have the latest
Firmware version (this is the built in error correction protocols). Obtain
the modem help guide for more information on modems.
5.Contact Apple to Verify your System Setup:
If you have further problems with any software conflicts contact Apple
to verify your System setup.