Mac Open Transport v.1.1.2 PPP Setup Information


Table of Contents

Introduction
PPP Setup Procedures (System 7.6.1 & higher or OT v1.1.2 & higher)
Server Information for Use with the Internet Service
Troubleshooting Section


Introduction

This guide is intended for Macintosh users running operating System 7.6.1 through OS8, or those who are using Open Transport version 1.1.2 or newer. If you are running system 7.1 through 7.5.5, on MacTCP or Open Transport 1.1.1, please refer to the MacPPP guide.

To find your System version, make sure you are in the Finder (click the desktop to activate the finder). Go to the Apple Menu Items (the Apple in your menu bar) and choose "About This Macintosh..." or "About This Computer..." This will bring up a dialog box with your current system software version.

To find the version of Open Transport you have installed, go into the Apple Menu Items. Find the Control Panels folder, and the TCP/IP Control Panel. From inside of TCP/IP, pull down the File menu and select "Get Info." This will bring up a dialog box with the version of Open Transport and TCP/IP you are running.


PPP Setup Procedures (System 7.6.1 & higher or OT v1.1.2 & higher)

1.Go to the Apple Menu Items and then the Control Panels folder. Verify you have all the necessary Control Panels OT/PPP and you should have three items:
PPP
Modem
TCP/IP

If you are missing any of the three control panels, see the trouble- shooting section, otherwise continue on with the setup.


2.Double click the PPP Control Panel (this will bring up the PPP main screen) and enter the following:
For Name - your asis username
For Password - your asis password (save the PW if desired)
For Telephone Number - Your local access number

3.From the options screen choose the tab titled "Connection". Verify there is a check next to "Connect Automatically When Starting TCP/IP Applications" and uncheck the box labeled "Disconnect if idle for 10 minutes." You do not need to modify any other options. Press OK and return to the PPP main screen.

4.The next step is setting up your modem to connect. Go up to the PPP pull down menu from inside the PPP Control Panel and select "Modem." (or double click the Modem Control Panel from inside of the Control Panels folder). Once there, choose to connect via a certain port, on most Macs this is set to a default modem port. Next, under Setup, choose your appropriate modem from the list (see the note below). Turn off the modem speaker, and set up for pulse if needed. After finishing close this window and save the changes.

Note: If your specific model is not on the list choose the next closest model or contact your modem manufacturer for the correct INIT string for your modem.

5.Now from the PPP main screen, pull down the PPP menu and select "TCP/IP..." (or select TCP/IP from the Control Panels folder). Setup to connect via PPP, and configure using the PPP server. The IP Address, Subnet Mask, and Router Address, will be supplied by the server. Under the Name Server Addresses, type in your DNS Servers. The search domain is asis.com. Once completed close this window and save the changes.

Note: The default Internet servers are:
Primary: 207.20.154.12
Secondary(for 943/923 numbers): 204.247.247.10
Secondary(for 56k numbers): 69.19.189.116

6.The setup is complete. From the PPP main screen, press the Connect... button. Your modem will dial and go through the connection process. If successful you will see your connection speed, the address of the modem you are communicating with, the total time you have been connected, the time remaining before disconnection, and your send/ receive throughput bars. If the connection fails see the trouble-shooting section.

Server Information for Use with the Internet Service

User name: All lowercase - you must append @asis to your username to logon, thus: username@asis
Password: Your password is case sensitive, upper and lower case are different.
Email: your Email address is username@asis.com
Your incoming mail or POP server is mail.asis.com
Your outgoing mail or SMTP server is mail.asis.com
Your DNS servers are:
Primary: 207.20.154.12
Secondary (for 943/923 numbers): 204.247.247.10
Secondary (for 56k numbers): 69.19.189.116

For access numbers throughout California, The United States, and parts of Canada please view our numbers page here.



Troubleshooting Section

Installing Missing Software:
If you are missing any of the three control panels (PPP, Modem or TCP/IP) you will need to reinstall OT/PPP from your system disks or CD.

Consult your user manual or contact Apple Support at 800-SOS-APPLE if you need additional help installing software.

For Connectivity Issues:

Please recheck your setup for possible errors. If your modem is reporting an error, check your settings in the modem Control Panel. If the authentication fails verify that your username and password is entered correctly on the PPP main screen. Try dialing into another access number to verify the problem is not with your local access number. Contact Apple for Software related problems and your modem manufacturer modem related issues. You can also obtain the Mac help guide.