ASIS Support - Macintosh MacPPP Setup

MacPPP Setup

Table of Contents

Introduction
Setting up Open Transport or MacTCP
MacPPP for a Macintosh PPP setup
Server Information for Use with the Internet Service
Troubleshooting Section

Introduction

Before connecting with MacPPP (ConfigPPP) you must configure your TCP/IP settings as listed below.

Setting up Open Transport or MacTCP

Apple has developed two different TCP/IP software programs. The newest package is termed Open Transport or just TCP/IP (preinstalled on Systems 7.5.3 and higher). MacTCP or Classic Networking is the older package that has always been available from Apple. You can only use one of these packages at any given time (if installed, the Network Software Selector can change between these two programs). If you are using Open Transport, it is strongly suggested that you use version 1.1 or higher (to find the version, open TCP/IP, click File and then Get Info).

Proceed to the setup instructions for the software application you are using:

1.Setting Up Open Transport (TCP/IP)- skip if using MacTCP:
a.Click the Rainbow Apple, then Control Panels and select TCP/IP.
b.Enter the following settings for TCP/IP:
Connect Via: Your Dialer Name
Configure: Using PPP Server (if using v1.0 of TCP/IP, use bootp but v1.1 is strongly recommended).
Starting Domain: asis.com
Name Servers: Your DNS Servers (The default Internet name servers) are 207.20.154.12 and 204.247.247.10 (for 943/923 numbers) or 69.19.189.116 (for 56k numbers)
IP Address, Subnet Mask, Router Address, Ending Domain and Search Domains should be blank or supplied by server.
c.Close out TCP/IP and restart your machine.

2.Setting Up MacTCP (Classic Networking)- skip if using Open Transport:
a.Click the Rainbow Apple, then Control Panels and select MacTCP.
b.Highlight your dialer name (i.e. PPP) and click More...
c.Enter in the following information:
Obtain Address: Server
Class: C
Subnet Mask: 255.255.255.0(To modify drag the bar)
Domain: asis.com
IP address: Your DNS Servers (The default Internet name servers are 207.20.154.12 and 204.247.247.10(for 943/923 numbers) or 69.19.189.116(for 56k numbers)
Leave the rest of the settings at their default values.
d.Click OK and restart your machine.
e.Leave the rest of the settings at their default values.

MacPPP for a Macintosh PPP setup

1.Open ConfigPPP from the Apple Control Panel menu.

2.Set the following preferences:
a.Port Name is your Modem Port.
b.Idle Timeout is your preference.
c.Echo Interval should be Off.
d.Disable Auto Connect, Terminal Window and Quiet Mode are Unchecked.
e.Hangup on Close should be Checked.

3.Click New... and type Internet as the name and click OK. Then click Config... and set the following preferences:
a.Port Speed is your modem port speed.

Note: For the modem/port speed settings: 19200, 38400 and 57600 are safe settings for 14400, 28800/33600 and 56K modems respectively.

b.Flow Control is CTS & RTS(DTR).
c.Choose Tone or Pulse Dial.
d.Enter your local gateway number in the Phone num field.
e.Enter your modem init command string.
Note: Some common default modem strings that may work include: AT&F&D0&C1X4V1Q0S7=70, AT&F&D0&C1, AT&F, AT&F1, AT&F2 or AT&F0

f.Modem Connect Timeout is a preference (i.e. 90 seconds).

4.Click Authentication and set the following Preferences:
a.Auth.ID is your ASIS username
b.Enter your Password in the Password field.
c.Retries is 10.
d.Timeout is 3 seconds.
e.Click OK.

5.Connection Script options should be blank.

6.LCP and IPCP Options should be left at their defaults (use the Default Settings button if any options were changed).

7.Click Done on the Config... panel. Click Open on the main Config PPP menu to connect to the Internet.

Server Information for Use with the Internet Service

User name: All lowercase - you must append @asis to your username to logon, thus: username@asis
Password: Your password is case sensitive, upper and lower case are different.
Email: your Email address is username@asis.com
Your incoming mail or POP server is mail.asis.com
Your outgoing mail or SMTP server is mail.asis.com
Your DNS servers are:
Primary: 207.20.154.12
Secondary (for 943/923 numbers): 204.247.247.10
Secondary (for 56k numbers): 69.19.189.116

For other access numbers throughout California, The United States, and parts of Canada please view our numbers page here.

Troubleshooting Section

Verify your dialer and TCP/IP settings as listed above. Attempt a connection into another location to verify the problem is not with the local access number you are using. The most common connection problem with Apple machines are modem related. Verify you have the current modem Init (initialization) commands for your modem. Many Macintosh modems are software error correcting (including the Gold II modem). Contact your modem manufacturer to verify your modem is not software error correcting and if not, verify it has the latest firmware. Contact your modem manufacturer or obtain the General Macintosh or Modem help guides for more information.