Microsoft Internet Explorer 3 and 4


Table of Contents

Introduction
Internet Explorer (IE) 32-bit v3.0x Setup
Internet Explorer (IE) 32-bit v4.x Setup
Active Desktop Information
Server Information for Use with the Internet Service
Troubleshooting Section


Introduction

Internet Explorer (IE) is the WWW Browser provided by Microsoft and it is available via download at Microsoft's home page www.microsoft.com. Netscape and Internet Explorer are the two most popular browsers available on the Internet. Although Internet Explorer comes with many Windows 95 builds, we suggest you verify you have at least version 3.0 or higher. Click Help then About to find the version you are using.


Internet Explorer (IE) 32-bit v3.0x Setup

1.Start Internet Explorer and click View then Options. Configure the browser application as follows:
a.All settings in the General tab are your Preferences. You can disable the Text label on the Toolbar to increase the viewing area.
b.Under the Connection tab you should choose the Dial-Up Networking connection name (use your ASIS dial-up connection). Do not enable the Connect through a proxy server option.
c.Under the Navigation tab enter your desired home page in the Address field.
d.Under the Programs tab choose your Mail and News application (the default is Internet Mail and News). The default browser check will cause IE to verify it is the default browser at startup.
e.All options under the Security tab are your preferences.
f.All options under Advanced are your preferences. You should click Temporary Internet files Settings and verify the check for newer web page versions is not set to Never. If you have problems viewing web pages try to Empty the Folder here and Clear the History under the Navigation tab. Click OK to return to the browser window.

2.Start Internet Mail. If you are starting Internet Mail for the first time a setup wizard will appear. Continue if using the setup wizard, otherwise go to the next step (configuring using the Setup Wizard):
a.Click Next on the welcome panel.
b.Enter Your name as you would like it to appear in the Name field.
c.In the field Incoming Mail (POP3) Server enter mail.asis.com and also enter mail.asis.com in the field Outgoing Mail (SMTP) Server. Click Next.
d.Choose the option Login using: and enter your username in the Account field and your login Password. Click Next.
e.Check 'I use a modem to access my e-mail'. In the 'Use the following Dial-Up Networking connection:' field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
f.Click on Next, then click on Finish.

3.Configuring Internet Mail without the Setup wizard:
a.Click Mail on the menu bar and then Options.
b.All options are preferences except the Server and Connection tab.
c.Click the tab Server and enter your Name, Organization and Email Address in the appropriate field.
d.Enter mail.asis.com in the Outgoing Mail (SMTP) field.
e.Enter mail.asis.com in the Incoming Mail (POP3) field.
f.Enter your username in the POP3 Account field.
g.Enter your password in the Password field.
h.Click Advanced Options and leave the port numbers at their default (110 for POP and 25 for SMTP). You should not check 'Leave copy of messages on server' or your mailbox may become full. Enter your e-mail address in the Reply To field.
i.The rest of the Advanced options are preferences, so click OK.
j.Click the Connection tab and check 'I use a modem to access my e-mail'. In the 'Use the following Dial-Up Networking connection:' field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
k.All other settings are options so click OK.

4.Start Internet News. If you are starting Internet News for the first time a setup wizard will appear. Continue if using the setup wizard, otherwise go to the next step (configuring using the Setup Wizard):
a.Click Next on the Welcome panel.
b.Enter your name and e-mail address as you wish it to appear when you post messages. Click Next.
c.Enter news.asis.com and do not check the option My news server requires me to logon. Click Next
d.Check I use a modem to access my newsgroups. In Use the following Dial-Up Networking connection: field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection. Click Next.
e.Click on Finish; you are ready to download your newsgroup list.

5.Configuring Internet News without the Setup wizard:
a.Click News on the menu bar and then Options.
b.All options are preferences except the Server tab.
c.Click the tab Server and enter your Name, Organization and E-mail Address in the appropriate field.
d.Highlight the News Server entry you are using and click Properties (use Add to create a new news server entry).
e.Under the General tab enter your News server name and do not check the option This server requires me to logon.
f.Click the Connection tab. Check I use a modem to access my newsgroups. In the Use the following Dial-Up Networking connection field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
g.Do not modify the Advanced settings of Port 119 and Timeout of 1 minute.
h.Click OK to return to the Internet News window and use newsgroups.


Internet Explorer (IE) 32-bit v4.x Setup

1.Understanding Internet Explorer v4.x (a Windows core component):

Microsoft's web browser, Internet Explorer 4.0 is a complex Internet application. This application has features that can make significant modifications to your Windows 95 desktop appearance. Many of these features are installed with the Active Desktop, which changes your desktop and system folders to appear as a web page. It also adds a launch pad to your Windows 95 Taskbar (where the Start button is located). During the installation of IE you will be given the option to install this feature. If you choose not to install this feature, only the Internet browser portion will be added to your system. If the Active Desktop is installed, the individual features can be disabled or removed completely (review the Active Desktop section). Application errors and problems in IE can result in overall system problems. As a final point you should always uninstall IE 4.0 before reinstalling previous IE versions.

2.Start Internet Explorer and click View then Internet Options. Configure the browser application as follows:
a.Under the General tab enter your desired home page in the Address field. Click Temporary Internet files Settings and verify the check for newer web page versions is not set to Never, click OK. If you have problems viewing web pages try to Delete Files and Clear History.
b.All options under Security and Content are your preferences.
c.Click the Connection tab and choose the option to Connect to the Internet using a modem and click Settings. Choose your DUN(dial-up networking) connection icon (ASIS). You do not need to modify any other settings, so click OK. If you receive errors with Outlook Express with this Autodial feature, download the latest version of DUN or try checking you connect with a local area network. Do not check the option to Access the Internet using a proxy server.
d.Click the Programs tab. You can specify a default Mail and News application under the Mail and News drop down selection. The default browser check will cause IE to verify it is the default browser at startup.
e.All options under the Advanced tab are preferences so click OK.

3.To configure MS Outlook Express Mail, click Tools on the menu bar and then the Accounts option. Click the tab labeled Mail. If you do not have any Mail Accounts listed click the Add button and choose Mail. If you already have your Account listed go to the next step. The Add wizard settings are as follows:
a.Enter Your name as you would like it to appear in the Name field and click Next.
b.Enter your email address and click Next.
c.Choose POP3 for the option 'My incoming mail server is.' In the field Incoming Mail (POP3 or IMAP) Server enter mail.asis.com and also enter mail.asis.com in the field Outgoing Mail (SMTP) Server. Click Next.
d.Choose the option Log on using: and enter your username in the POP account field and your login Password. Click Next.
e.Type the name you would like for the account name, and click Next.
f.Choose the option for Connect using my phone line and click Next.
g.Choose 'Use an existing dial-up connection' and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
h.Click on Next, then click on Finish.

4.To access your mail settings without using the Setup wizard:
a.Highlight your existing account name and choose Properties.
b.Under the General tab enter your Name, Organization, Email address and Reply address in the appropriate field.
c.Click the Servers tab and verify the following:
Enter mail.asis.com in the Outgoing Mail (SMTP) field.
Enter mail.asis.com in the Incoming Mail (POP3) field.
Choose the option Log on using.
Enter your ASIS username in the Account field.
Enter your ASIS password in the Password field.
d.Click the Connection tab. Choose the option Connect using my phone line. In the 'Use the following Dial-Up Networking connection:' field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
e.Do not modify the Security tab settings.
f.Click Advanced Options and leave the port numbers at their default (110 for POP and 25 for SMTP). You should not check 'Leave copy of messages on server' or your mailbox may become full.
g.The rest of the Advanced options are preferences so click OK.

5.To configure MS Outlook Express News, click Tools on the menu bar and then the Accounts option. Click the tab labeled News. If you do not have any News Accounts listed click the Add button and choose News. If you already have your Account listed go to the next step.

The Add wizard settings are as follows:
a.Type your desired name in the Display name field and click Next.
b.Type your E-mail address and click Next.
c.Do not type anything in the News (NNTP) server field and do not check My news server requires me to log on. Click Next.
d.Enter the friendly name as your preference and click Next.
e.Choose the option to Connect using my phone line and click Next.
f.Choose your modem name from the list and click Next.
g.Choose your dial-up connection name (ASIS) and click Next and Finish.

6.To access your news settings without using the Setup wizard:
a.Highlight your existing account name and choose Properties.
b.Under the General tab enter your Name, Organization, Email address and Reply address in the appropriate field.
c.Click the Servers tab and type news.asis.com in the Server name field. Do not check, This server requires me to log on.
d.Click the Connection tab. Choose the option Connect using my phone line. In the 'Use the following Dial-Up Networking connection:' field, click on the drop-down arrow and choose the name of your connection icon that you use to connect to the service. Choose your ASIS dial-up connection.
e.Click Advanced and verify the port number for News is 119. Do not check the SSL option and set the timeouts to a minute. Click OK.

Active Desktop Information

1.To Add or Remove the Active Desktop:
a.To Remove the Active Desktop component start Control Panel from the My Computer folder. Start Add/Remove Programs. Locate and highlight Microsoft Internet Explorer 4.0 from the Add/Remove program list. Click the button Add/Remove... A setup panel will appear where you should choose the option: Remove the Windows Desktop Update Component... Click OK to remove the Active Desktop component. When your computer is restarted the Channel Bar may remain on the desktop. Click the to close the Channel Bar, and if desired, select the option of disabling the Channel Bar from displaying the next time you restart your computer.
b.To Install the Active Desktop you should connect to the Internet first. Follow the procedures to uninstall Active Desktop as listed above, but when you reach the setup panel choose the option: Add the Windows Desktop Update component from Web site. Click OK and your web browser will be launched to a Microsoft web page. Choose the option to add the Windows Desktop

Update, click Next, then choose a download site and click Install Now.

2.You can customize the Active Desktop as follows:
a.To change the System Folders to the classic style open the My Computer folder. Click View from the menu bar then Folder Options... Under the General tab select the option for Classic style and click OK. Click View from the menu bar then Toolbars. Uncheck all features listed under this option, to disable all Toolbar features.
b.To change the Desktop to the original style start Control Panel then Display. Under the Background tab scroll to the top of the Wallpaper list and choose (None) or the image you would like to use. Click the Web tab and uncheck the option, View my Active Desktop as a web page. Click Apply then OK to save the changes.
c.To remove the Toolbar from the Taskbar, right click the toolbar (without clicking an application button) and a small pop-up menu should appear. You should see an option for Toolbars, if not try right clicking at a different location on the Taskbar. Uncheck all options under Toolbars to disable all toolbar features.


Server Information for Use with the Internet Service

User name: All lowercase - you must append @asis to your username to logon, thus: username@asis
Password: Your password is case sensitive, upper and lower case are different.
Email: your Email address is username@asis.com
Your incoming mail or POP server is mail.asis.com
Your outgoing mail or SMTP server is mail.asis.com

Your DNS servers are:
Primary: 207.20.154.12
Secondary (for 943/923 numbers): 204.247.247.10
Secondary (for 56k numbers): 69.19.189.116

For access numbers throughout California, The United States, and parts of Canada please view our numbers page here.



Troubleshooting Section

1.If you are Unable to View or Contact any Web Site:
a.Verify you have a valid Internet Connection by trying to Ping. With Win 95 type: "ping www.asis.com" (without quotes) and hit enter from an MS-DOS Prompt. You should see replies.
b.If you are unable to ping you have a connection problem (obtain the Win 95 or NT help guide). If you are able to ping it is a browser related problem; continue with the below troubleshooting.
c.Go to your Internet settings and verify Proxies are Disabled.
d.Verify you are NOT using a Windows 3.x 16-bit dialer.
e.Try uninstalling using Control Panel Add/Remove Programs and reinstall the browser.

2.Try clearing the Temporary Internet files and History (this is from the Internet icon in control panel or View --> Options in IE) if you are having general viewing problems.

3.If you are having problems with a mail application obtain the MSMAIL help guide.

4.As listed above, try uninstalling using Control Panel Add/Remove Programs and reinstall the browser.

5.Obtain the latest Internet Explorer version from www.microsoft.com

6.Do NOT install IE 3.x after IE 4.x has been installed. This can cause the entire machine to crash.

7.If you have specific problems or questions try the following:
a.Go to the Microsoft Knowledge Base to search for a specific solution at http://www.microsoft.com/support
b.Ask a question in the IE newsgroups:
microsoft.public.inetexplorer.ie3 or microsoft.public.inetexplorer.ie4