Windows 95 Network Component Setup


Table of Contents

Introduction
Installing Dial-Up Networking
Adding and Configuring Network Properties
Troubleshooting

Introduction

Our internet connection utilizes Windows 95/NT 4.0 dialer program called Dial-Up Networking (DUN) so DUN must be installed properly to use our service. Our service also needs the Win 95 Network configurations (i.e. TCP/IP) so you can communicate on the Internet. The next two sections give DUN and Network settings.


Installing Dial-Up Networking

1.To find if DUN is installed click My Computer and look for a folder called Dial-Up Networking (if present DUN is already installed; skip to section C).

2.From My Computer, start Control Panel and then Add/Remove Programs.

3.Click the tab labeled Windows Setup and highlight Communications.

4.Click Details and place a checkmark next to Dial-Up Networking.

5.Click OK, then OK again (insert your Win 95 media if prompted).

6.When prompted to Reboot, select Yes.


Adding and Configuring Network Properties

1.Click on My Computer, then Control Panel and then the Network icon.

2.Verify Client for Microsoft Networks is installed, if not:

a.Click on Add, highlight Client and click on Add again.

b.Highlight Microsoft then Client for Microsoft Networks and click OK.

3.Verify Dial-Up Adapter is installed, if not:

a.Click on Add, highlight Adapter and click on Add again.

b.Highlight Microsoft, then highlight Dial-Up Adapter, and click OK.

4.Verify TCP/IP is installed, if not:

a.Click on Add, highlight Protocol and click on Add again.

b.Highlight Microsoft, then highlight TCP/IP, and click OK.

5.Highlight Dial-Up Adapter, and click on Properties. Click the tab Bindings and verify that ONLY TCP/IP is checked, and click OK.

6.Highlight TCP/IP and click on Properties. Verify you have the following information under each tab and click OK.

a.Wins Configuration - Disable Wins Resolution is checked.

b.Bindings - ONLY Client for Microsoft Networks is checked.

c.DNS Configuration - Enable DNS is checked (See note below).

Host is a user preference.

Domain is asis.com

To add a Domain Name Server (DNS) to the list, type the number in the box after DNS Server Search Order and click Add. Primary

Your DNS Servers (The default Internet name servers) are 207.20.154.12 and 204.247.247.10 (for 943/923 numbers) or 69.19.189.116 (for 56k numbers)

d.IP Address - Obtain an IP address automatically is selected.

7.If at this point you have any other Network Components in the Network window other than the three we added you may experience a connection conflict. You should remove all Network Components you do not need.

8.Verify Client for Microsoft Networks is the Primary Network Logon and click OK on the Network Settings folder. Insert your Win 95 media if prompted. (You may be required to add a Computer and Workgroup Name under the Identification tab and these are preferences).

9.Click Yes when prompted to Reboot.


Troubleshooting

Troubleshooting the Windows 95 Network (most problems occur here):

Basic Windows 95 Network troubleshooting:

Go the Network section above and verify your settings are correct.

Also if you have other installed Network components besides these:

a.Client for Microsoft Networks

b.Dial-Up Adapter

c.TCP/IP

You may have connection problems. You should remove all unneeded entries. If you do not have a LAN connection, you should be able to remove all properties except these three, but contact your Computer Provider to verify this. If you are on a LAN contact your LAN Administrator.

Advanced Windows 95 Network troubleshooting:

You may need to reinstall the Network Properties. You should contact your Windows 95 provider for help with this procedure because it can cause problems on some installations and manufacturers Windows 95 builds. The procedure for doing this is as follows (again you should contact your computer provider for help):

Verify you have your Windows 95 Installation Media available.

Double click My Computer, Control Panel, and then Network.

Highlight each of the three Network Properties and click on Remove.

Click OK and insert your Windows 95 Install Disks if prompted.

Reboot your computer when asked.

Follow the procedures to install/configure the Network properties.

Troubleshooting Windows 95 Dial-Up Networking (DUN):

Basic Windows 95 Dial-Up Networking troubleshooting:

If you are getting messages that the Phone Book Entry is Invalid it usually means DUN is not installed properly (see DUN installation). Delete the icon called ASIS in the Dial-Up Networking Folder, Reboot and then try to recreate this icon, which should fix any association problems.

Advanced Windows 95 Dial-Up Networking troubleshooting:

You may need to reinstall DUN. You should contact your Windows 95 provider for help with this procedure because it can cause problems on some installations and manufacturers Windows 95 builds. The procedure for doing this is as follows (again you should contact your computer provider for help):

Double-click My Computer, Control Panel and Add/Remove Programs.

Click Windows Setup and highlight Communications and click Details.

Uncheck Dial-Up Networking and click OK then OK again.

Reboot your computer.

Follow the section to re-install Dial-Up Networking above.

You can also go to the Microsoft web page and download and try DUN version 1.2 and the Winsock upgrade.

Troubleshooting your Modem or the Windows 95 Modem Installation:

Basic Windows 95 Modem troubleshooting:

Try lowering your modem settings (helps disconnection problems): To do this double click My Computer, Control Panel and then the Modems Icon. Highlight your modem and choose Properties. Try lowering the Maximum Speed to 19,200 (9600 for severe cases) and click the Connection Tab and choose Port Settings. Lower the Receive and Transmit Buffers and Uncheck Use FIFO Buffers. Click OK and retry your connection. If you connect slowly increase these settings to find your modem's maximum performance level. Raise the baud rate first, then enable FIFO and lastly increase the FIFO buffers. Verify your Advanced modem settings. Go to the modem properties Connection tab and click Advanced. Check the option for Use Error Control and Compress Data. Use Flow Control and Hardware should be checked. Call your modem maker and verify your modem is not software error correcting (it should be hardware error correcting). If it is hardware error correcting verify you have the latest Firmware (this updates your error correction protocols). Obtain the Modem Help guide for more information. If your modem is external verify you are using a 16550 UART chip. Under Modems go to the Diagnostics tab, highlight your modem and click More Info. The UART type is listed in the response. Obtain the Modem Help guide for more information.

Advanced Windows 95 Modem troubleshooting:

Verify you have the latest modem drivers from your modem manufacturer and follow their directions to install it. (You should remove the current modem, and add the new modem drivers).